The room we initially booked at Zen Premium Banilad was a couple of hundred pesos cheaper and came with a comfortable double bed. It was spacious, clean, and overall a pleasant place to stay.

The main issue we had with our stay was the lack of consistency and poor communication from the staff. However, the room we were moved to on the fifth floor was actually smaller than our original room.

My girlfriend and I had the best stay at Zen Premium Banilad. The rate was surprisingly low for the excellent service and amenities offered. The room was comfortable and clean with a great view of the city. The staff were friendly and the other guests were pleasant. The location was convenient and accessible to everything. I highly recommend this hotel to my friends and anyone visiting.

Couldn't recommend this hotel more.

The rooms here are just perfect! They have everything you need for a comfortable stay, like a desk, a safety deposit box, and a flat-screen TV. The private bathroom is clean and has a shower. Plus, some rooms even have a kitchenette with a microwave and fridge. As a guest who values convenience and functionality, I couldn't ask for more!

I personally found the tile/marble floor in the twin room a bit chilly. But hey, it's just my opinion and some people might actually enjoy it!

For the price, this hotel exceeded my expectations. The value for money is excellent, especially considering the amenities it offers. The staff was very courteous and prompt in dealing with any issues, ensuring a comfortable stay. The room with a double bed was clean and well-maintained, with good facilities provided. Additionally, the location on a busy street was convenient for exploring the area.

All in all, my stay at this hotel was great.

Great location, clean rooms, and comfortable bed. The hotel is near the malls and stores, making it very accessible. The view from the top floors was breathtaking. The staff was accommodating and the WiFi was stable.

Nothing, all was good.

This hotel offers great value for money. The rooms are clean and spacious, with a nice shower. The hotel's location on a busy street may make it difficult to cross, but it ensures that everything you need is within reach. The staff is friendly and attentive, ensuring a comfortable stay. Whether you're looking for basic amenities or a room with a double bed, this hotel has you covered. Plus, the breakfast is a great way to start your day.

All in all, everything was alright with my stay.

Great location, clean and comfortable rooms, free gym and swimming pool, very recommended.

No negatives from this place.

I had a great stay at this hotel! the staff were incredibly polite and helpful, always ready to assist with any queries or requests. Secondly, the rooms were clean, comfortable, and well-appointed with all the basic amenities you could need. Lastly, the location was ideal, situated on a bustling street with plenty of shops and restaurants nearby.

Everything was perfect!

The Christmas season at the hotel was delightful. The staff were friendly and accommodating, and we received two free drink vouchers for the bar. The hotel's location was strategic; it was near popular restaurants and stores. We also enjoyed the complimentary breakfast included in our stay.

The hotel's gym was under renovation during our stay, which was inconvenient as we wanted to keep up with our fitness routine while on vacation. the noise level from outside the hotel was quite high, which made it challenging to sleep peacefully at night.

During our stay, the hotel was conveniently located next to several malls and stores, making it easy to find amenities and entertainment. The rooms were clean and comfortable, and the staff was courteous and helpful. Although there were some noise issues, overall, we enjoyed our stay.